Incidents | RamNode Incidents reported on status page for RamNode https://atl.status.ramnode.com/ https://d1lppblt9t2x15.cloudfront.net/logos/5d59f32aa445e0e49b544a021e1195c6.png Incidents | RamNode https://atl.status.ramnode.com/ en atl-mkvm-3 recovered https://atl.status.ramnode.com/ Thu, 25 Dec 2025 23:32:11 +0000 https://atl.status.ramnode.com/#05fad21dfc86cd151b675956bbf5781355ca7d6916e6068fbaa28897ba10f5c0 atl-mkvm-3 recovered atl-mkvm-3 went down https://atl.status.ramnode.com/ Thu, 25 Dec 2025 23:26:13 +0000 https://atl.status.ramnode.com/#05fad21dfc86cd151b675956bbf5781355ca7d6916e6068fbaa28897ba10f5c0 atl-mkvm-3 went down atl-skvm-1 recovered https://atl.status.ramnode.com/ Thu, 18 Dec 2025 17:16:26 +0000 https://atl.status.ramnode.com/#5fbfc4360c6102fca87a809ace5d6f900d7ac8f2e008fc89b59682a24e7ed060 atl-skvm-1 recovered atl-skvm-1 went down https://atl.status.ramnode.com/ Thu, 18 Dec 2025 16:14:38 +0000 https://atl.status.ramnode.com/#5fbfc4360c6102fca87a809ace5d6f900d7ac8f2e008fc89b59682a24e7ed060 atl-skvm-1 went down atl-skvm-1 recovered https://atl.status.ramnode.com/ Sat, 13 Dec 2025 14:42:25 +0000 https://atl.status.ramnode.com/#77d5d0b38f46cc5bb4264c9abc9837ceacb81b629414f02aa0b379aeaadb8ffe atl-skvm-1 recovered atl-skvm-1 RAID issue https://atl.status.ramnode.com/incident/785742 Sat, 13 Dec 2025 12:12:00 -0000 https://atl.status.ramnode.com/incident/785742#6cfc58fd486fb06faa2b7bcd0ff88360ce38b36e70cff0d9576be389351bdaac Over the past few weeks, we have experienced intermittent, unexpected downtime on atl-skvm-1, which we have traced to a failing RAID controller. We have replacement hardware on hand and will be performing an emergency repair today. This work will involve replacing the RAID controller and rebuilding the RAID array using new drives. While we understand that performing maintenance during business hours is not ideal, we believe this action is necessary to prevent potential data loss and restore long-term stability. As a precaution, we strongly recommend ensuring you have up-to-date backups of your instances prior to this work, although we fully expect the replacement to resolve the current issues. We appreciate your understanding and will provide updates as the maintenance progresses. atl-skvm-1 went down https://atl.status.ramnode.com/ Sat, 13 Dec 2025 08:53:26 +0000 https://atl.status.ramnode.com/#77d5d0b38f46cc5bb4264c9abc9837ceacb81b629414f02aa0b379aeaadb8ffe atl-skvm-1 went down atl-skvm-1 downtime https://atl.status.ramnode.com/incident/781935 Mon, 08 Dec 2025 07:49:00 -0000 https://atl.status.ramnode.com/incident/781935#bc814e2c59998886d6b46bd74d31d1d279eb84ba2ff4d44a49da81099b4082ba This situation is considered resolved. While we have identified no serious issues, we'll take another look with fresh eyes tomorrow just to ensure our findings. atl-skvm-1 downtime https://atl.status.ramnode.com/incident/781935 Mon, 08 Dec 2025 03:27:00 -0000 https://atl.status.ramnode.com/incident/781935#fb4ae3c050a7f8577bf546ae99276a90ded2b9ea7e544c2f7818b64d0833ae31 We checked all instances that were online prior to the sudden shutdown and a few required manual fscks, which are now complete. The array is still rebuilding. atl-skvm-1 downtime https://atl.status.ramnode.com/incident/781935 Mon, 08 Dec 2025 01:47:00 -0000 https://atl.status.ramnode.com/incident/781935#caaff8fe21d8decb70a96c3ad809a6e61954a013180763d2bc1779c2d52e4029 The server is restored and the array is being rebuilt. atl-skvm-1 recovered https://atl.status.ramnode.com/ Mon, 08 Dec 2025 01:45:13 +0000 https://atl.status.ramnode.com/#16c50c8deb0c0e379454b2fb78271a59e003e1534c192ca41d62940e4146067b atl-skvm-1 recovered atl-skvm-1 went down https://atl.status.ramnode.com/ Mon, 08 Dec 2025 00:47:08 +0000 https://atl.status.ramnode.com/#16c50c8deb0c0e379454b2fb78271a59e003e1534c192ca41d62940e4146067b atl-skvm-1 went down atl-skvm-1 downtime https://atl.status.ramnode.com/incident/781935 Mon, 08 Dec 2025 00:47:00 -0000 https://atl.status.ramnode.com/incident/781935#915ff8c67ed7a430415102a724899e8b45cf151b423f7828eb07f232964bb6f4 We are investigating a potential hardware issue on ATL-SKVM-1. atl-vds-10 recovered https://atl.status.ramnode.com/ Sat, 06 Dec 2025 08:04:44 +0000 https://atl.status.ramnode.com/#ec45a27923df22a202dbb1579d33df8db152210a1f6bc1eb5a13ccc3a3a212e5 atl-vds-10 recovered atl-vds-10 went down https://atl.status.ramnode.com/ Sat, 06 Dec 2025 07:59:39 +0000 https://atl.status.ramnode.com/#ec45a27923df22a202dbb1579d33df8db152210a1f6bc1eb5a13ccc3a3a212e5 atl-vds-10 went down atl-mkvm-3 recovered https://atl.status.ramnode.com/ Sun, 30 Nov 2025 22:03:23 +0000 https://atl.status.ramnode.com/#875f7157e69d503ecd2521c4074f4a025787972e0bad95efcdf77fbd8a92927c atl-mkvm-3 recovered atl-mkvm-3 went down https://atl.status.ramnode.com/ Sun, 30 Nov 2025 21:56:24 +0000 https://atl.status.ramnode.com/#875f7157e69d503ecd2521c4074f4a025787972e0bad95efcdf77fbd8a92927c atl-mkvm-3 went down atl-mkvm-1 recovered https://atl.status.ramnode.com/ Fri, 28 Nov 2025 23:02:38 +0000 https://atl.status.ramnode.com/#d9d78bb0be777906aab02ea9e749bda73d203e61db8aa0f1a993f9275c375644 atl-mkvm-1 recovered atl-mkvm-1 went down https://atl.status.ramnode.com/ Fri, 28 Nov 2025 22:57:03 +0000 https://atl.status.ramnode.com/#d9d78bb0be777906aab02ea9e749bda73d203e61db8aa0f1a993f9275c375644 atl-mkvm-1 went down ATL Power Disruption https://atl.status.ramnode.com/incident/607229 Sun, 22 Jun 2025 15:00:00 -0000 https://atl.status.ramnode.com/incident/607229#0f2a6d242bb7f0d0ff7924bcebca35ddd230fbb629790324e4f2abb485525bb9 The facility is currently working to replace a failed PDU in cab D4. ETA is 1 hour from now. ATL Power Disruption https://atl.status.ramnode.com/incident/607229 Sun, 22 Jun 2025 15:00:00 -0000 https://atl.status.ramnode.com/incident/607229#0f2a6d242bb7f0d0ff7924bcebca35ddd230fbb629790324e4f2abb485525bb9 The facility is currently working to replace a failed PDU in cab D4. ETA is 1 hour from now. ATL Power Disruption https://atl.status.ramnode.com/incident/607229 Sun, 22 Jun 2025 15:00:00 -0000 https://atl.status.ramnode.com/incident/607229#0f2a6d242bb7f0d0ff7924bcebca35ddd230fbb629790324e4f2abb485525bb9 The facility is currently working to replace a failed PDU in cab D4. ETA is 1 hour from now. ATL Power Disruption https://atl.status.ramnode.com/incident/607229 Sun, 22 Jun 2025 15:00:00 -0000 https://atl.status.ramnode.com/incident/607229#0f2a6d242bb7f0d0ff7924bcebca35ddd230fbb629790324e4f2abb485525bb9 The facility is currently working to replace a failed PDU in cab D4. ETA is 1 hour from now. ATL Power Disruption https://atl.status.ramnode.com/incident/607229 Sun, 22 Jun 2025 15:00:00 -0000 https://atl.status.ramnode.com/incident/607229#0f2a6d242bb7f0d0ff7924bcebca35ddd230fbb629790324e4f2abb485525bb9 The facility is currently working to replace a failed PDU in cab D4. ETA is 1 hour from now. ATL Power Disruption https://atl.status.ramnode.com/incident/607229 Sun, 22 Jun 2025 15:00:00 -0000 https://atl.status.ramnode.com/incident/607229#0f2a6d242bb7f0d0ff7924bcebca35ddd230fbb629790324e4f2abb485525bb9 The facility is currently working to replace a failed PDU in cab D4. ETA is 1 hour from now. ATL Power Disruption https://atl.status.ramnode.com/incident/607229 Sun, 22 Jun 2025 15:00:00 -0000 https://atl.status.ramnode.com/incident/607229#0f2a6d242bb7f0d0ff7924bcebca35ddd230fbb629790324e4f2abb485525bb9 The facility is currently working to replace a failed PDU in cab D4. ETA is 1 hour from now. ATL Power Disruption https://atl.status.ramnode.com/incident/607229 Sun, 22 Jun 2025 15:00:00 -0000 https://atl.status.ramnode.com/incident/607229#0f2a6d242bb7f0d0ff7924bcebca35ddd230fbb629790324e4f2abb485525bb9 The facility is currently working to replace a failed PDU in cab D4. ETA is 1 hour from now. ATL Power Disruption https://atl.status.ramnode.com/incident/607229 Sun, 22 Jun 2025 15:00:00 -0000 https://atl.status.ramnode.com/incident/607229#0f2a6d242bb7f0d0ff7924bcebca35ddd230fbb629790324e4f2abb485525bb9 The facility is currently working to replace a failed PDU in cab D4. ETA is 1 hour from now. ATL-MKVM-3 Hardware Disruption https://atl.status.ramnode.com/incident/489007 Tue, 31 Dec 2024 08:58:00 -0000 https://atl.status.ramnode.com/incident/489007#b51c55e6cf0c819d7e7128d7abbb324b37952ef2971a895a17937a342620f9fc The issue has been resolved. ATL-MKVM-3 Hardware Disruption https://atl.status.ramnode.com/incident/489007 Tue, 31 Dec 2024 07:19:00 -0000 https://atl.status.ramnode.com/incident/489007#94eb5af3bcf32db63e2fe257327353ba836367751baf0e6febe066edacdee96e We are currently investigating a hardware disruption on ATL-MKVM-3. Hardware lockup (atl-mkvm-1) https://atl.status.ramnode.com/incident/367853 Sat, 11 May 2024 13:03:00 -0000 https://atl.status.ramnode.com/incident/367853#cbd0d7985c88acdac02d71b26bd324571e5d61ad1102d5f611738f6d38742614 Node experienced a hardware lockup and was reset. All guests (VMs) have been restarted.